By clicking on request to book, you have reviewed the property information and prices and are ready to make a booking. The ‘Request to Book’ process allows you to submit your personal information, credit card details and a send a message to the Property Manager to ‘Request to book’ their property. Please note, the ‘Booking Request’ is not a confirmed booking until the Property Manager ‘Accepts’ the booking.
WHAT DO YOU NEED MY PERSONAL INFORMATION FOR?
You are required to provide your first name, surname, email, phone number and address. When the booking request is sent to the Property Manager, only your first name is shared with the Property Manager in the booking request. If they are able to accept your Booking Request, then they will be provided with you full details. Read more about the Holidaying with Dogs Privacy Policy.
CAN I ASK THE PROPERTY MANAGER A QUESTION?
Yes. You can click on ‘Ask a Question’ before submitting a booking request. This will send an email to the Property Manager. Or, when you submit a Booking Request, you have the option to include your question, or even just introduce yourself. The message will be sent with the Booking Request.
WHAT HAPPEN’S WHEN I CLICK ON CONFIRM BOOKING REQUEST?
This is the final booking request page. Here we ask for your credit card information. Holidaying with Dogs uses a payment gateway called eWAY. It is an Australian owned platform that facilitates online payments between guests and Holidaying with Dogs. eWAY are PCI DSS Compliant. Read more about eWAY Technology and Security and the Holidaying with Dogs Privacy Policy.
The Property Manager is sent a notification which includes the details of when you would like to stay, the number of adults, children and dogs. They are required to review the booking request details and either ‘Accept’ or ‘Decline’ the booking request.
WHAT HAPPEN’S IF THE PROPERTY MANAGER ACCEPTS THE BOOKING?
If the Property Manager ‘Accepts’ the booking, your credit card will be charged the full amount of the booking. You will be emailed a booking confirmation. The Property Manager will be provided with your full information and contact you directly regarding access to the property and any other information relevant to your stay. If there is a refundable bond payable for the booking, this is not charged until 48 hours prior to check-in.
WHAT HAPPENS IF THE PROPERTY MANAGER DECLINES THE BOOKING?
We encourage Property Managers to respond within 24 hours, but in some instances, it may be faster than this, or take slightly longer. At any time, you can cancel your Booking Request if you are concerned it is taking too long. Go to My Account > My Holidays. Alternatively, you can contact the Holidaying with Dogs team at info@holidayingwithdogs.com.au.
EcoValley Retreat welcomes dogs, along with their human parents, to share our little piece of paradise. We are within 5km of the Esperance town centre but surrounded by a lot of natural bush, you might think you were further out into the country!
About us: Two of your host Tina and Winton’s favourite things are Esperance and dogs. So, it was important to us that our holiday accommodation fitted around this. We love to tell our guests about places and experiences within Esperance that they might not always get from a tourism brochure.
About the units & property: There are just two self-contained units on the property with a large balcony overlooking the lake. The owners live upstairs. Each unit has a queen bed and is suitable for 1-2 adults (sorry, no children). We are also EcoValley Honey and love to give our guests a sample of our delicious raw, gourmet honey. If the chooks are being good girls, you’ll also get some fresh eggs. And… we encourage you to go for a wander and help yourself to whatever happens to be growing in our rambling garden, whilst you’re here.
Because it’s a doggy holiday too, your well-behaved dogs are welcome off-leash on the property. Please note: Whilst the property is fenced, there is no gate at the entry and exit. All the good doggy things – smells, lake, etc – are well away from the entrances and we’ve never had any issues.
Naming EcoValley Retreat: We decided some years ago, before the holiday accommodation was even an idea, to name the property. We’ve always felt that the property was a ‘retreat’ from day-to-day worries and the outside world so that part of the name was easy. We’re fairly eco-conscious. We are off-grid, use ecofriendly cleaning sprays and no nasties on our garden as we love our bees. Don’t worry, we have the mod-cons – you won’t be warming your hands or cooking your dinner over a campfire, although that’s fun too!
And… we live on Valley Road so that just seemed to fall into place.
Thanks for reading our story. We hope to meet you soon! x
Terms and Conditions
Regarding guests 'fur children'. There is no pet bond but we do have a few conditions...
Fully vaccinated dogs are most welcome but MUST be house-trained and social - with people and other dogs.
We have no issue with dogs being inside with you (they are family after all) but they are not to be left inside unattended. Please do not allow the dogs on the furniture. We have two secure enclosures with kennels should you wish to leave your dog behind if you visit the National Park, etc.
Please also bring the dog(s) own bedding as we find this is more settling for them in a strange environment. There are ceramic dog bowls available on request, should you require these.enter your terms and conditions here if needed.
If the Guest cancels more than 24 hours before check-in, they recieve a full refund, less the transaction fee.
If the Property Manager cancels more than 24 hours before check-in, the Guest receives a full refund
Cancellation between cut-off time and check-in
If the Guest cancels less than 24 hours before check-in,
they receive a refund of all nights not spent, less one night and the transaction fee
If the Property Manager cancels less than 24 hours before check-in, the Guest receives a full refund
Cancellation after check-in
If the Guest checks out early, they receive a refund for all nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
*Nights not spent is a calculation of the total booking fee divided by
the number of booking nights to determine the average nightly fee.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 5 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 5 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 5 days before check-in, they receive a 50% refund, less the transaction fee.
If the Property Manager cancels less than 5 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, they receive a refund for 50% of the nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early, the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 7 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 7 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 7 days before check-in, no fees are refunded.
If the Property Manager cancels less than 7 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, no fees are refunded.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Property Manager cancels less than -xdays- days before check-in
the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early
-afterCheckIn- -afterCI_charged-
If the Property Manager requests the Guest check out early
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
2 Guests
3 Pets
Dogs Allowed Inside
