There are no upfront costs to list. We charge a commission on any bookings you receive via the Holidaying with Dogs website. This 10% includes GST and credit card charges.
Yes. We charge a commission on any bookings you receive via the Holidaying with Dogs website. This 10% includes GST and credit card charges.
To protect you, we have four cancellation policy options:
1. Not at all strict
2. A little bit strict
3. Very strict
4. Full customisable
Read more about each option at www.holidayingwithdogs.com.au/cancellation. A guest can cancel their booking at anytime and the cancellation policy you select for your property will automatically determine the amount refunded, if any.
Depending on when you cancel the booking in relation to the check in date and the cancellation policy you have allocated to your property (www.holidayingwithdogs.com.au/cancellation) will determine how much the guest will receive
Yes. If a guest is interested in booking your property, they are required to submit a booking request. The request contains the dates of the booking, number of guests, number of dogs, account name and any specific questions they may have. You will then have the opportunity to review the booking details and either accept or decline the booking based on this information. Using the sites notifications, you can respond to this enquiry and ask any questions of your own before accepting the booking. Please ensure that your calendar is up to date before accepting a booking to prevent double bookings.
After a guests stay, they are invited to complete an 5 Paw Rating. They can access this through their Holidaying with Dogs account. Guests are asked to give a rating from 1 – 5 on the properties pet Friendliness, people Friendliness, location and value. Then can also provide a publicly viewable written review and/or a private message to the property owner. The rating from 1 – 5 will be shown on their property card as an average of all reviews. Please note: Holidaying with Dogs will only remove a review if it is not in line with the content guidelines. There is no direct right of reply to the review. Please refer to the Terms and Conditions for content guidelines. www.holidayingwithdogs.com.au/termsandconditions.
Yes. When you create your property listing and set up the fees, you can add in an additional cost. This cost will be charged per booking.
ll bookings are paid for in full when the booking is made, so this isn’t required. Please see review the cancellation policy levels to select the right policy for you. www.holidayingwithdogs.com.au/cancellation.
Holidaying with Dogs completes payment remittances once a week. All properties that have completed a booking (eg. the check-out date has passed in that week) will be eligible to have their outstanding booking fees, less commission, paid into their nominated account. Please ensure you have provided your account information in My Account > Edit Account > Payout Settings.
When creating your property listing, you will be required to provide Holidaying with Dogs your preferred payout details. All payments will be paid into your nominated bank account so payout method requirements is a valid back account, BSB, account number and account name. If you cannot provide this information at the time of listing, you will not be able to complete your account set up. Go to My Account > Edit Account > Payout Settings to complete.
No. A completely new listing will need to be created for the new owner. If this occurs, close your account and advise the new owner to set up a new listing with their own details.
If after communicating with the guest you need to edit the dates or price of the booking request, please contact the Holidaying with Dogs team on [email protected] and then can make this adjustment for you. Please do not accept the booking, if the request is not accurate.