By clicking on request to book, you have reviewed the property information and prices and are ready to make a booking. The ‘Request to Book’ process allows you to submit your personal information, credit card details and a send a message to the Property Manager to ‘Request to book’ their property. Please note, the ‘Booking Request’ is not a confirmed booking until the Property Manager ‘Accepts’ the booking.
WHAT DO YOU NEED MY PERSONAL INFORMATION FOR?
You are required to provide your first name, surname, email, phone number and address. When the booking request is sent to the Property Manager, only your first name is shared with the Property Manager in the booking request. If they are able to accept your Booking Request, then they will be provided with you full details. Read more about the Holidaying with Dogs Privacy Policy.
CAN I ASK THE PROPERTY MANAGER A QUESTION?
Yes. You can click on ‘Ask a Question’ before submitting a booking request. This will send an email to the Property Manager. Or, when you submit a Booking Request, you have the option to include your question, or even just introduce yourself. The message will be sent with the Booking Request.
WHAT HAPPEN’S WHEN I CLICK ON CONFIRM BOOKING REQUEST?
This is the final booking request page. Here we ask for your credit card information. Holidaying with Dogs uses a payment gateway called eWAY. It is an Australian owned platform that facilitates online payments between guests and Holidaying with Dogs. eWAY are PCI DSS Compliant. Read more about eWAY Technology and Security and the Holidaying with Dogs Privacy Policy.
The Property Manager is sent a notification which includes the details of when you would like to stay, the number of adults, children and dogs. They are required to review the booking request details and either ‘Accept’ or ‘Decline’ the booking request.
WHAT HAPPEN’S IF THE PROPERTY MANAGER ACCEPTS THE BOOKING?
If the Property Manager ‘Accepts’ the booking, your credit card will be charged the full amount of the booking. You will be emailed a booking confirmation. The Property Manager will be provided with your full information and contact you directly regarding access to the property and any other information relevant to your stay. If there is a refundable bond payable for the booking, this is not charged until 48 hours prior to check-in.
WHAT HAPPENS IF THE PROPERTY MANAGER DECLINES THE BOOKING?
We encourage Property Managers to respond within 24 hours, but in some instances, it may be faster than this, or take slightly longer. At any time, you can cancel your Booking Request if you are concerned it is taking too long. Go to My Account > My Holidays. Alternatively, you can contact the Holidaying with Dogs team at info@holidayingwithdogs.com.au.
We would love to have you as guests at this sensational property, sensational location!! The spectacular views are A M A Z I N G. This is the mint position in all of beautiful Pambula Beach. All linen supplied with beds made up and lovely fluffy towels also. Sleeps 7 .
Don't miss out! BBQ on deck.great! 2 bedrooms upstairs - Queen bedroom plus ensuite, & 2 singles plus trundle. 1 bathroom with shower.
1 bedroom downstairs - Queen bed and ensuite with toilet and shower and kitchen!
*There is no internal staircase from the bottom area to the top.
*This property is pet friendly however it does not have any fences.
Terms and Conditions
***No pets allowed in Bedrooms or on any furniture. Any evidence of pets in/on beds will incur an Extra Cleaning Fee of $100.
Please leave the property in a clean and tidy state as at the start of your holiday, with all rubbish put in outside appropriate bins, and dishwasher emptied.
• Please vacuum all sand, dog hair from the property.
• *******PLEASE***** report any damages etc DURING your stay. The amount will automatically come out of your bond once the cleaners have arrived and taken photos.
• **Garbage night is Thursday night, and every second Thursday night is the Yellow bin recycled night. Please assist by moving the bins up to the road, thanks a million.
• If your gas runs out please take the bottle to the United Service Station in Pambula and ring me and I shall reimburse your credit card immediately. Please leave the gas bottle receipt on the kitchen bench when you leave, and I will refund to your bank account, thank you.
• Local rules about dogs on beaches must be adhered to.
• Dogs must be under the owner's control at all times, must be kept confined in the backyard when not on a lead, must not be allowed to roam the streets, and must not disturb the neighbours.
• Guests are fully responsible for the safety of their dog and no liability can be accepted for any misadventure (including as a result of inadequate fencing or escape from the yard)
• The owners will make every effort to ensure the property is available as booked. However, the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
• ****Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in ADVANCE.
• **** Extra beds used will incur a fee of $50 per bed per night for the entire length of the booking period. This amount will be automatically deducted from your BOND after the cleaners report to the owner.
• *Any dispute re damage/extra bed charge/chargeback shall be also charged a $100 an hour fee for providing evidence to bank/solicitor.
• Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly, this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs, etc. Use contrary to this may result in loss of your bond and/or additional payments.
• Damage, Breakages, Theft and Loss are the tenant's responsibility during their stay.
• **Souveniring of landlords property - If you wish to souvenir any items from the cottage the fees below shall be automatically deducted from your Bond.
• Towels - @ $25 each
• Sheets - @ $50 each
• Doonas - @ $100 each
• Pillows - @$20 each
• **Excess cleaning will be charged at a $100 surcharge.
• **A $100 fee will incur for any unclean barbeque.
• *Check-out time is 10 am by the latest, to allow time to prepare the property for the next guests.
• Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
• *NSW Noise laws state all noise must stop at 10 pm Sunday to Thursday night inclusive and midnight Friday and Saturday nights.
• ***Travel insurance is advised.
• Loss - the owners take no responsibility for the tenant’s personal property.
• Variations to these conditions may only be made by prior arrangements with the owner in writing.
Free Cancellation with Full Refund up to 48 hours after the booking.
No Refund after this time.
If the Guest cancels more than 24 hours before check-in, they recieve a full refund, less the transaction fee.
If the Property Manager cancels more than 24 hours before check-in, the Guest receives a full refund
Cancellation between cut-off time and check-in
If the Guest cancels less than 24 hours before check-in,
they receive a refund of all nights not spent, less one night and the transaction fee
If the Property Manager cancels less than 24 hours before check-in, the Guest receives a full refund
Cancellation after check-in
If the Guest checks out early, they receive a refund for all nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
*Nights not spent is a calculation of the total booking fee divided by
the number of booking nights to determine the average nightly fee.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 5 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 5 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 5 days before check-in, they receive a 50% refund, less the transaction fee.
If the Property Manager cancels less than 5 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, they receive a refund for 50% of the nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early, the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 7 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 7 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 7 days before check-in, no fees are refunded.
If the Property Manager cancels less than 7 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, no fees are refunded.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Property Manager cancels less than -xdays- days before check-in
the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early
-afterCheckIn- -afterCI_charged-
If the Property Manager requests the Guest check out early
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
7 Guests
2 Pets
Dogs Allowed Inside
