By clicking on request to book, you have reviewed the property information and prices and are ready to make a booking. The ‘Request to Book’ process allows you to submit your personal information, credit card details and a send a message to the Property Manager to ‘Request to book’ their property. Please note, the ‘Booking Request’ is not a confirmed booking until the Property Manager ‘Accepts’ the booking.
WHAT DO YOU NEED MY PERSONAL INFORMATION FOR?
You are required to provide your first name, surname, email, phone number and address. When the booking request is sent to the Property Manager, only your first name is shared with the Property Manager in the booking request. If they are able to accept your Booking Request, then they will be provided with you full details. Read more about the Holidaying with Dogs Privacy Policy.
CAN I ASK THE PROPERTY MANAGER A QUESTION?
Yes. You can click on ‘Ask a Question’ before submitting a booking request. This will send an email to the Property Manager. Or, when you submit a Booking Request, you have the option to include your question, or even just introduce yourself. The message will be sent with the Booking Request.
WHAT HAPPEN’S WHEN I CLICK ON CONFIRM BOOKING REQUEST?
This is the final booking request page. Here we ask for your credit card information. Holidaying with Dogs uses a payment gateway called eWAY. It is an Australian owned platform that facilitates online payments between guests and Holidaying with Dogs. eWAY are PCI DSS Compliant. Read more about eWAY Technology and Security and the Holidaying with Dogs Privacy Policy.
The Property Manager is sent a notification which includes the details of when you would like to stay, the number of adults, children and dogs. They are required to review the booking request details and either ‘Accept’ or ‘Decline’ the booking request.
WHAT HAPPEN’S IF THE PROPERTY MANAGER ACCEPTS THE BOOKING?
If the Property Manager ‘Accepts’ the booking, your credit card will be charged the full amount of the booking. You will be emailed a booking confirmation. The Property Manager will be provided with your full information and contact you directly regarding access to the property and any other information relevant to your stay. If there is a refundable bond payable for the booking, this is not charged until 48 hours prior to check-in.
WHAT HAPPENS IF THE PROPERTY MANAGER DECLINES THE BOOKING?
We encourage Property Managers to respond within 24 hours, but in some instances, it may be faster than this, or take slightly longer. At any time, you can cancel your Booking Request if you are concerned it is taking too long. Go to My Account > My Holidays. Alternatively, you can contact the Holidaying with Dogs team at info@holidayingwithdogs.com.au.
Shearwater at Shoal Bay is a wonderful summer and winter retreat, set in a quiet location in Shoal Bay. With a huge range of activities to enjoy swimming, surfing, fishing, para-sailing and of course, enjoying time with all the family, including 4-legged loved ones.
Many guests book again, happy in the knowledge that they can have a comfortable, relaxing holiday with their dog. And surprised at how much there is to see and do in Port Stephens and the surrounding areas.
Shearwater Cottage 2 has 2 Queen sized bedrooms perfect for couples, family and friends. The cottage has a comfortable, sun-drenched open plan living and dining leading out to a secure and enclosed courtyard with an under-cover outdoor setting that is ideal for dining, relaxing or a BBQ at the end of the day. Facilities include free internet Wifi, TV/DVDs, games as well as Google Chromecast. The cottage has a fully-equipped kitchen plus a separate laundry and bathroom. There is also a large garage for your car and off-street parking.
Shearwater Cottage 2 is air-conditioned and has ceiling fans throughout. All linen is supplied for a wonderfully relaxing holiday and a 'Bumper' breakfast selection is also included, full of everything for a healthy start to your stay. Your four-legged loved ones are also most welcome inside and we kindly ask owners to bring their own dog’s bedding and bowls, and that their dogs be immunised and toilet trained.
Michelle and Andrew look forward to ensuring that your stay is enjoyable for all!
Terms and Conditions
Please enter your terms and conditions here if needed.
Clean and comfortable property in a great location. Breakfast was more than we expected. We loved the added touch of helpful hints (maps included) on where to find puppy friendly cafes, restaurants and beaches!
If the Guest cancels more than 24 hours before check-in, they recieve a full refund, less the transaction fee.
If the Property Manager cancels more than 24 hours before check-in, the Guest receives a full refund
Cancellation between cut-off time and check-in
If the Guest cancels less than 24 hours before check-in,
they receive a refund of all nights not spent, less one night and the transaction fee
If the Property Manager cancels less than 24 hours before check-in, the Guest receives a full refund
Cancellation after check-in
If the Guest checks out early, they receive a refund for all nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
*Nights not spent is a calculation of the total booking fee divided by
the number of booking nights to determine the average nightly fee.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 5 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 5 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 5 days before check-in, they receive a 50% refund, less the transaction fee.
If the Property Manager cancels less than 5 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, they receive a refund for 50% of the nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early, the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 7 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 7 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 7 days before check-in, no fees are refunded.
If the Property Manager cancels less than 7 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, no fees are refunded.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Property Manager cancels less than -xdays- days before check-in
the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early
-afterCheckIn- -afterCI_charged-
If the Property Manager requests the Guest check out early
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
4 Guests
2 Pets
Dogs Allowed Inside
Property Is Fenced
