List your property with Holidaying with Dogs

FREE to list and only 10% commission per booking

FREE listing in the Holidaying with Dogs Guide Book (upgrade options available).

Insight/Reporting (coming soon)

Join Australia's most trusted pet friendly accommodation site and access our many loyal guests.

Share your love of holidaying with dogs with others and receive property bookings at the same time.

Receive guest reviews and be in the running to win a Five Paws Award celebrating Australia's best pet friendly accommodation.

How it works?

  • 1 List Your Property
  • 2 Manage Reservations
  • 3 Receive Payments
  • 4 User Reviews
  • 5 Reporting (Coming Soon)

FREQUENTLY ASKED QUESTIONS

GUESTS

How do I book a property?

Once you’ve found the property that you like, you need to submit a booking request.  When you do this, you will provide your personal, credit card details and any questions that you’d like to ask the property manager. Don’t worry, your card won’t get charged straight away.  First the property manager has to review your request and either accept or decline it.  If it gets accepted, then your nominated credit card will be charged the full amount.

How can I pay?

We accept VISA and Mastercard.  All bookings are paid for online.  See ‘How do I book a property’ for more information.

How will I know if my booking has been successful?

If you’re booking request is accepted, you will be notified via email and if you enabled SMS notifications, then you’ll be sent a text as well.

Once I’ve booked, where can I find the booking information?

We keep track of all your upcoming and past bookings in your account.  Go to www.holidayingwithdgos.com.au and log into your account.  Then select MY ACCOUNT>MY HOLIDAYS.

Am I able to have my dog inside the property with me?

Every property listing has to indicate whether dogs are allowed inside.  We show this at the top of the property overview by displaying the house icon.  If the property that you are looking at doesn’t have this, then dogs are not allowed inside the house.

Is there a minimum amount of nights I can stay?

If there is a minimum amount of nights you need to stay to book a property, it will be indicated in the property overviews booking request section.

What happens if I need to cancel?

Cancellations need to be done through the Holidaying with Dogs website.  Login to the website, go to ‘MY ACCOUNT >MY HOLIDAYS>ACTIVE HOLIDAYS’.  In the property card, you will see the option to ‘CANCEL BOOKING’. Every property has a cancellation policy level.  Please ensure you understand this policy before making a cancellation.  To review all cancellation policy types, go to www.holidayingwithdogs.com.au/cancellation.

Can I ask the property owner a question before I book?

Yes.  When you submit a booking request, you will provide personal details, credit card information and any questions you’d like to ask.  The property will not be booked or your credit card charged until the property manager has reviewed your questions, responded and/or accepted the booking.

Who do I contact if I am having a technical difficultly?

[email protected]

Are my details secure?

Yes.  We use the payment gateway eWAY who are PCI compliant.  Holidaying with Dogs does not hold any financial information in its site.  To review the privacy policy go to www.holidayingwithdogs.com.au/privacy.

PROPERTY OWNERS

How much does it cost to list my property?

There are no upfront costs to list.  We charge a commission on any bookings you receive via the Holidaying with Dogs website.  This 10% includes GST and credit card charges.

Do you charge any commissions?

Yes.  We charge a commission on any bookings you receive via the Holidaying with Dogs website.  The commission rate is 10% and is calculated against the entire booking fee. This 10% includes GST and credit card charges.

What happens if a guest cancels their booking?

To protect you, we have three levels of cancellation policy range from ‘Not at all strict’, ‘A little bit strict’ to ‘Very strict’.  A guest can cancel their booking at anytime, but the cancellation policy you select for your property will determine if they get all, some or none of the booking fee refund.  Please refer to the cancellation policy for more information. www.holidayingwithdogs.com.au/cancellation.

What happens if I need to cancel a booking?

We have three levels of cancellation policy range from ‘Not at all strict’, ‘A little bit strict’ to ‘Very strict’.  When you list your property, you will need to select a cancellation level.  Depending on when you cancel in relation to the check-in date will depend on if there is a refund and how much. Please refer to the cancellation policy for more information. www.holidayingwithdogs.com.au/cancellation.

Can I review a booking request before I accept it?

Yes.  If a guest is interested in booking your property, they are required to submit a booking request.  The request contains the dates of the booking, number of guests, number of dogs, account name and any specific questions they may have.  You will then have the opportunity to review the booking details and either accept or decline the booking based on this information. Using the sites notifications, you can respond to this enquiry and ask any questions of your own before accepting the booking. Please ensure that your calendar is up to date before accepting a booking to prevent double bookings.

What happens if my property is damaged during a stay?

As a property owner or manager, you are solely responsible for ensuring you have in place home, contents and public liability insurances appropriate to your business. By listing your property on the Holidaying with Dogs website and accepting a booking from a Guest, you are entering into a short-term contract with that guest. Holidaying with Dogs is not liable for any damage done and does not mediate between the two parties in the event of any dispute arising between them. 

How can guests review my property?

After a guests stay, they are invited to complete an 5 Paw Rating.  They can access this through their Holidaying with Dogs account.  Guests are asked to give a rating from 1 – 5 on the properties pet Friendliness, people Friendliness, location and value.  Then can also provide a publicly viewable written review and/or a private message to the property owner. The rating from 1 – 5 will be shown on their property card as an average of all reviews. Please refer to the Terms and Conditions for content guidelines. www.holidayingwithdogs.com.au/termsandconditions.

Can I collect a deposit to secure a booking?

All bookings are paid for in full when the booking is made, so this isn’t required.  Please see review the cancellation policy levels to select the right policy for you.  www.holidayingwithdogs.com.au/cancellation.

When do I get paid?

Holidaying with Dogs completes payment remittances once a week.  All properties that have completed a booking (eg. the check-out date has passed in that week) will be eligible to have their outstanding booking fees, less commission, paid into their nominated account. 

How do I get paid?

When creating your property listing, you will be required to provide Holidaying with Dogs your preferred payout details.  All payments will be paid into your nominated bank account so payout method requirements is a valid back account, BSB, account number and account name.  If you cannot provide this information at the time of listing, you will not be able to complete your account set up.

Why won’t my old login details work?

None of the information from the old site has been brought across to the new version.  Each property manager will need to create a brand new account with a username, password and property listing.

Who do I contact if I’m having a technical problem?

[email protected]

How is my booking calendar updated?

Each time a booking is submitted and accepted through the Holidaying with Dogs site, your properties calendar is automatically updated.  If your property has been booking external to our site, you can keep the calendar up to date through the Property Manager Dashboard.  It is the responsibility of the property manager to ensure this is maintained.

If I sell my property, can I transfer the listing into someone else’s name?

No.  A completely new listing will need to be created for the new owner.  If this occurs, close your account and advise the new owner to set up a new listing with their own details.

GENERAL

How do I change my username

Your username and your email address are the same.  If you update your email address, the username will automatically be updated.  To do this go to www.holidayingwithdogs.com.au and log into your account.  Go to MY ACCOUNT>EDIT ACCOUNT to update.

How do I reset my password?

Go to www.holidayingwithdogs.com.au and log into your account.  Go to MY ACCOUNT>EDIT ACCOUNT to update.

What if I’ve forgotten my password?

Go to www.holidayingwithdogs.com.au and click on Log in.  There is an option to select ‘Forgot Password?’.  Click, enter in your email address and a link to reset your password will be sent to this address. If you don’t receive the email within a few minutes, please check the junk mail in your account.

How do I update my personal information?

Go to www.holidayingwithdogs.com.au and log into your account.  Go to MY ACCOUNT>EDIT ACCOUNT to update.