By clicking on request to book, you have reviewed the property information and prices and are ready to make a booking. The ‘Request to Book’ process allows you to submit your personal information, credit card details and a send a message to the Property Manager to ‘Request to book’ their property. Please note, the ‘Booking Request’ is not a confirmed booking until the Property Manager ‘Accepts’ the booking.
WHAT DO YOU NEED MY PERSONAL INFORMATION FOR?
You are required to provide your first name, surname, email, phone number and address. When the booking request is sent to the Property Manager, only your first name is shared with the Property Manager in the booking request. If they are able to accept your Booking Request, then they will be provided with you full details. Read more about the Holidaying with Dogs Privacy Policy.
CAN I ASK THE PROPERTY MANAGER A QUESTION?
Yes. You can click on ‘Ask a Question’ before submitting a booking request. This will send an email to the Property Manager. Or, when you submit a Booking Request, you have the option to include your question, or even just introduce yourself. The message will be sent with the Booking Request.
WHAT HAPPEN’S WHEN I CLICK ON CONFIRM BOOKING REQUEST?
This is the final booking request page. Here we ask for your credit card information. Holidaying with Dogs uses a payment gateway called eWAY. It is an Australian owned platform that facilitates online payments between guests and Holidaying with Dogs. eWAY are PCI DSS Compliant. Read more about eWAY Technology and Security and the Holidaying with Dogs Privacy Policy.
The Property Manager is sent a notification which includes the details of when you would like to stay, the number of adults, children and dogs. They are required to review the booking request details and either ‘Accept’ or ‘Decline’ the booking request.
WHAT HAPPEN’S IF THE PROPERTY MANAGER ACCEPTS THE BOOKING?
If the Property Manager ‘Accepts’ the booking, your credit card will be charged the full amount of the booking. You will be emailed a booking confirmation. The Property Manager will be provided with your full information and contact you directly regarding access to the property and any other information relevant to your stay. If there is a refundable bond payable for the booking, this is not charged until 48 hours prior to check-in.
WHAT HAPPENS IF THE PROPERTY MANAGER DECLINES THE BOOKING?
We encourage Property Managers to respond within 24 hours, but in some instances, it may be faster than this, or take slightly longer. At any time, you can cancel your Booking Request if you are concerned it is taking too long. Go to My Account > My Holidays. Alternatively, you can contact the Holidaying with Dogs team at info@holidayingwithdogs.com.au.
Our cottage is filled with lovingly restored furnishings throughout. An eclectic mix of furniture coupled with artistic flavours means that there is plenty to discover throughout the house.
As you enter the house you will be welcomed with a an opened planned living with gorgeous picture windows that allow the sunlight to shine in all day.
Our fully equipped kitchen has more than enough cooking utensils and appliances for a family feast.
The main bedroom is host to a queen sized bed and access to the bathroom, the second bedroom has a double bed and a large north facing window that captures the morning sun.
The third bedroom consists of a set of bunks and a diverse variety of books and dvd’s to suit everyone’s tastes.
Walk upstairs to the light filled bar/seating area that boast a deck with ocean views!
Bring along your four legged friends to enjoy this beautiful property and run free on the close leash free beach.
Please note there is no fenced yard and dogs are to be kept on a leash whilst in the yard.
Terms and Conditions
1. The number of occupants must not exceed the number stated on the receipt. (Extra charges apply).
2. If extra bathroom or bedroom linen is required during your stay, extra charges will apply.
3. Smoking is NOT permitted in property. Failure to abide by this term will result in a cleaning fee taken from your rental bond of $150.00 without notice.
4. Cleaning Charges: This is not a serviced property, excessive cleaning charges will be taken from rental bond, where cleaning staff are left to wash or dry or put away crockery, cutlery, pots or pans that are left by any tenant after departure (cleaning products are supplied for this purpose) also where the property is left in an excessively untidy state.
5. The booking for your stay can be extended subject to room availability.
6. Booking Policy
a. Refer to our cancellation policy
b. Please note that your booking may be cancelled if your final payment is not made by the due date.
7. Your stay is strictly “room only”.
8. No liability is accepted for delivery of service that is received from the booking and no refund is available if quality of the unit, complex or service is in dispute.
9. No responsibility is taken for occupants personal property left on the premises.
10. All breakages, damage or lost keys are to be reported to management.
11. Persons at the property shall conduct themselves in a manner that is not a nuisance to other occupiers. Children must be supervised at all times. Strata Title By-Laws and Regulations must be observed.
12. These terms and conditions are governed by the laws of New South Wales.
13. Each property either has a keybox or keyless entry. As long as we have a valid Australian mobile number, you will receive an SMS (text message) with the access code on your arrival day. If you do not have an Australian mobile number please call our office on arrival for these details. If you are arriving late, you will need to call before 6pm.
14. Bookings are taken in good faith on behalf of the property owner. At times situations arise of which Eden and Merimbula Holiday Rentals has no control. We cannot be held responsible for cancellation or changes made by the owner. The description of the premises by the agent is made in good faith and no responsibility for misrepresentation can be accepted.
If the Guest cancels more than 24 hours before check-in, they recieve a full refund, less the transaction fee.
If the Property Manager cancels more than 24 hours before check-in, the Guest receives a full refund
Cancellation between cut-off time and check-in
If the Guest cancels less than 24 hours before check-in,
they receive a refund of all nights not spent, less one night and the transaction fee
If the Property Manager cancels less than 24 hours before check-in, the Guest receives a full refund
Cancellation after check-in
If the Guest checks out early, they receive a refund for all nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
*Nights not spent is a calculation of the total booking fee divided by
the number of booking nights to determine the average nightly fee.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 5 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 5 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 5 days before check-in, they receive a 50% refund, less the transaction fee.
If the Property Manager cancels less than 5 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, they receive a refund for 50% of the nights not spent*,
less one night and the transaction fee.
If the Property Manager requests the Guest check out early, the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Guest cancels more than 7 days before check-in, they receive a full refund, less the transaction fee.
If the Property Manager cancels more than 7 days before check-in, the Guest receives a full refund.
Cancellation between cut-off time and check-in
If the Guest cancels less than 7 days before check-in, no fees are refunded.
If the Property Manager cancels less than 7 days before check-in, the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early, no fees are refunded.
If the Property Manager requests the Guest check out early,
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy
If the Property Manager cancels less than -xdays- days before check-in
the Guest receives a full refund.
Cancellation after check-in
If the Guest checks out early
-afterCheckIn- -afterCI_charged-
If the Property Manager requests the Guest check out early
the Guest receives a refund for all nights not spent.
Holidaying with Dogs has standard rules for cancellations as follows:
Fees are only refundable under the conditions outlined below.
A reservation is officially cancelled by the Property Manager when they
click the cancellation button on the Active Reservations page.
A reservation is officially cancelled by the guest when they click the
cancellation button on the Active Holidays page.
If there is a complaint from either party, notice must be given to Holidaying with Dogs within 24 hours of check-in.
Transaction fees always apply and will be covered by the cancelling party
The guest will receive a full refund only if the Property Manager
cancels the booking any time prior to check in
The guest will receive a refund of all fees except the transaction fee
if the Guest cancels the booking any time prior to the ‘cut-off’ time
specified in the cancellation policy