COVID-19 CANCELLATION TERMS
In the event of a government-mandated lockdown that restricts your ability to travel, we will:
> offer a full booking credit will be applied for the same property,
> no refunds
Please understand how your booking and payment could be affected should this occur.

BOND POLICY
***No pets allowed in Bedrooms or on any furniture. Any evidence of pets in/on beds will incur an Extra Cleaning Fee of $100.
Please leave the property in a clean and tidy state as at the start of your holiday, with all rubbish put in outside appropriate bins.
• Please vacuum all sand, dog hair from the property.
• *******PLEASE***** report any damages etc DURING your stay. The amount will automatically come out of your bond once the cleaners have arrived and taken photos.
• **Garbage night is Thursday night, and every second Thursday night is the Yellow bin recycled night. Please assist by moving the bins up to the road, thanks a million.
• If your gas runs out please take the bottle to the United Service Station in Pambula and ring me and I shall reimburse your credit card immediately. Please leave the gas bottle receipt on the kitchen bench when you leave, and I will refund to your bank account, thank you.
• Local rules about dogs on beaches must be adhered to.
• Dogs must be under the owner's control at all times, must be kept confined in the backyard when not on a lead, must not be allowed to roam the streets, and must not disturb the neighbours.
• Guests are fully responsible for the safety of their dog and no liability can be accepted for any misadventure (including as a result of inadequate fencing or escape from the yard)
• The owners will make every effort to ensure the property is available as booked. However, the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
• ****Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in ADVANCE.
• **** Extra beds used will incur a fee of $50 per bed per night for the entire length of the booking period. This amount will be automatically deducted from your BOND after the cleaners report to the owner.
• *Any dispute re damage/extra bed charge/chargeback shall be also charged a $100 an hour fee for providing evidence to bank/solicitor.
• Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly, this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs, etc. Use contrary to this may result in loss of your bond and/or additional payments.
• Damage, Breakages, Theft and Loss are the tenant's responsibility during their stay.
• **Souveniring of landlords property - If you wish to souvenir any items from the cottage the fees below shall be automatically deducted from your Bond.
• Towels - @ $25 each
• Sheets - @ $50 each
• Doonas - @ $100 each
• Pillows - @$20 each
• **Excess cleaning will be charged at a $100 surcharge.
• **A $100 fee will incur for any unclean barbeque.
• *Check-out time is 10 am by the latest, to allow time to prepare the property for the next guests.
• Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
• *NSW Noise laws state all noise must stop at 10 pm Sunday to Thursday night inclusive and midnight Friday and Saturday nights.
• ***Travel insurance is advised.
• Loss - the owners take no responsibility for the tenant’s personal property.
• Variations to these conditions may only be made by prior arrangements with the owner in writing.

Free Cancellation with Full Refund up to 48 hours after the booking.
No Refund after this time.